Welcome to HarborStay Grand. By accessing or using our website, booking a stay, or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a reservation or using our services.

1. Reservations and Bookings

All reservations made through our website, phone, or other channels are subject to availability. A valid payment or credit card authorization is required to confirm any booking. Once confirmed, you will receive a booking confirmation via email, containing details of your reservation, including room type, check-in and check-out times, and payment summary.

2. Check-In and Check-Out

Check-in is from 2:00 PM onwards, and check-out is by 12:00 PM. Requests for early check-in or late check-out are subject to availability and may incur additional charges. HarborStay Grand reserves the right to refuse check-in if proper identification and payment are not provided.

3. Payment and Rates

All rates displayed on the website are in [Insert Currency] and may vary depending on season, promotions, or room availability. Full payment or valid credit card authorization is required to secure a booking. Certain promotional or non-refundable rates may require full prepayment and are not eligible for refunds. Additional charges may apply for extra services, amenities, or special requests.

4. Cancellations and Refunds

Cancellations and refunds are governed by our Refund Policy. Standard bookings may be canceled free of charge up to 12 hours before check-in. Non-refundable and promotional bookings are not eligible for refunds. No-shows may be charged according to the rate plan. Exceptional circumstances, such as overbooking or force majeure events, may allow alternative arrangements or refunds at the discretion of HarborStay Grand.

5. Guest Responsibilities

Guests are expected to provide accurate personal information during booking. HarborStay Grand reserves the right to refuse service or evict guests for misconduct, violation of hotel rules, or illegal activities. Guests are responsible for any damage caused to hotel property during their stay.

6. Website Use

By using our website, you agree not to misuse or interfere with its operation, transmit harmful content, or infringe on intellectual property rights. HarborStay Grand reserves the right to modify, suspend, or discontinue website services at any time without prior notice.

7. Privacy and Data Protection

Personal information collected during bookings and website use is handled according to our Privacy Policy. Guests consent to the collection, storage, and use of their data for reservation management, communication, and service improvement.

8. Limitation of Liability

HarborStay Grand is not liable for any indirect, incidental, or consequential damages arising from your stay, use of the website, or inability to access services. Liability is limited to the cost of the affected service or booking.

For any questions regarding these Terms and Conditions, reservations, or services, please contact us at:
Email: info@harborstaygrand.com
Phone: +91 9994471599
Address: 15 Collector office road, Theni New Bustand Opp, Theni Dist, Tamilnadu, India. 625531.